You receive one invoice from Aniva per month, in arrears, covering the month before.
This is the important one. A blood draw often goes to several labs that take different amounts of time — standard analytics come back in days, genetics can take weeks. We wait until all reports for an appointment are in, then invoice the appointment as a whole.
So a draw at the end of July whose last report arrives in August appears on the August invoice, not the July one. You never get two invoices for the same appointment.
The flat items around the draw itself — consumables and courier pickup — are invoiced on the draw date instead. Several draws at the same pharmacy on the same day count as one pickup.
All prices come from the price list agreed with you: either a fixed price per panel, or GOÄ times your factor for individual analyses. Prices are net; VAT is shown separately.
Values the lab could not deliver, and values confirmed to be wrong. They drop off the invoice automatically.
Biomarkers that were ordered but never produced a result.
Calculated values such as ratios, indexes or biological age — they are derived, not measured.
If your branches belong to the same billing account, you get one invoice with a section and subtotal per branch — not several invoices.
Get in touch before paying — with the patient, the date and the line in question. We would rather correct it beforehand than afterwards.
